Terms & Conditionss

Tours – Bookings

• Email info@pacificferries.ca or call 778-877-3329 to check for availability.
• There are no spots guaranteed if purchased through any third party company.
• If you receive a booking confirmation number from Pacific Ferries, you are then guaranteed a spot on the date chosen on the confirmation email.

Tours – Cancellations and Refunds

• For full refund you must contact us through email at info@pacificferries.ca or call 778-877-3329.
• Refunds will not apply to cancellations less than 72 hours before scheduled tour date.
• Refunds will not apply if purchased from any third party company.
• Refunds will not apply if you miss your trip.
• Pacific Ferries reserves the right to cancel due to inclement weather or unforeseen circumstances.

Tours – Rescheduling

• For rescheduling, you must contact us through email at info@pacificferries.ca or call 778-877-3329.
• Rescheduling will not apply less than 72 hours before scheduled tour or if you miss your trip.
• Rescheduling depends on availability.
• There is a $15 administration fee to reschedule any bookings.